Frequently Asked Questions

We prefer working with VA’s from the Philippines, due to the cultural similarities, excellent English skills, time zone, work ethic and their friendly and approachable nature. Filipino VAs offer several benefits:

• Cost-effective: They typically charge less than local assistants.
• Flexible: Hire them for specific hours per week based on your needs.
• Skilled Talent Pool: Access a diverse range of skills and experience.
• Increased Productivity: Free up your time by delegating tasks.
• Excellent English Skills & Time Zone Compatibility (for Australia): Streamline communication and workflow.

Virtual Assistants can manage a variety of digital tasks, including:

• Administration
• Customer Service
• Social Media Management
• Content Creation
• Project Management
• See our guides for a comprehensive list 

We handle the entire recruitment process, including:

• Sourcing qualified Filipino VAs
• Reference checks
• Onboarding & Training (on general administration processes and social media tasks)
• Onboarding & Training to your business & systems specifically will need to be done by you
• If it’s not working out with your chosen VA, let us know and we’ll find a better match.

Our fee covers everything:

• Expert Recruitment
• Reference Checks
• Placement & Onboarding
• Online Support 
• VA salary & management
• Access to our online resource portal
• Our Hourly rate is between AUD$23-25. We pay your VA on your behalf. You are invoiced weekly on an auto-pay system and we pay your VA. No need to worry about currency conversion or transferring into offshore bank accounts.

• Communication: VAs are familiar with various online tools and can adapt to yours. We also offer an online portal with training and guides on communication and project management for both our clients and our VA’s.
• Management: You manage your VA's workload and daily tasks. We provide resources and support for effective management.

We provide best practice guides to ensure both you and your VA take necessary steps to keep data secure and confidential.

• Drowning in daily tasks and don’t have time to focus on growing your business
• Need time to focus on the big picture and money-making activities
• Missing quality time with family and friends because of everything to do in the business
• Feeling overwhelmed juggling all the moving parts - emails, admin, customer support and operations
• Figuring it all out on your own is exhausting and you need someone that can confidently take the lead and help you grow your brand. I get it, I used to feel the same.

• Free up your time to focus on strategic thinking and personal priorities

• Achieve financial growth through being able to work on the business not just in it

• Improve customer service & client retention

• Scale your business efficiently and avoid burnout

• Find better work-life balance

In the first 12 months of building my offshore team our client capacity increased, we brought in more revenue than ever, I was working less hours each day, feeling a lot less overwhelmed and feeling more confident AND our profit increased by 600%

There are 3 main problems you’ll face when trying to find the right VA:

👉🏼Recruitment

👉🏼Onboarding

👉🏼Ongoing Training Management & Coaching

Most businesses don’t have a system for any of these. We do…

We specialise in connecting successful businesses with elite outsourced VA’s from the Philippines.

Our VA’s take care of time consuming administration activities & executive level tasks, giving you back the time and space to focus on growth and revenue generating strategies.

Promise:

We’ll match you with an experienced and qualified VA suited to you specific role

Our Bonuses include:

• Right Hire System - ensures we hire the right VA specifically suited for your role and brand
• VA ProStart - our onboarding program that guarantees a smooth integration of your new VA in to your biz
• Coach Connect - a team of coaches your VA receives ongoing support from
• Social Friends Academy - ongoing upskilling in digital marketing, social media management and more

You:

• Choose your ideal weekly VA hours (minimum 20).
• You can scale up or down at any time
• No placement, recruitment, onboarding fees.
• No lock-in contracts. Only 7 days' notice is required.
• Weekly payments.

VA Love Guarantee:

Perfect Fit or We Find You Another (Free)

• You’re turning over at least $20,000 per month in revenue.
• You’ve worked with offshore talent before or are open to learning how to communicate and manage an offshore team member.
• You’re looking for a partner, not just a provider.
• You want the freedom to grow, which means you’re ready to hand over tasks to someone else.
• You like the idea of having a circle of support - not just an individual VA - but like the idea of your VA having access to ongoing coaching and training.

It’s simple.

Our VAs are more than just extra hands they’re trusted partners who work with you to drive your business forward.

If you’re ready to make growing your business easier together, click to book a kick off call with me.

I look forward to chatting with you soon.